My name is Tony Jones and I am the Managing Director of Talisman Billiards Accessories Ltd. You can contact me any time on my personal email address [email protected] and I will get right back to you. I personally back all of my products and I also personally guarantee your satisfaction. If you are not 100% satisfied I will immediately refund your payment. I have built up the Talisman brand by always keeping my word and always wanting customer satisfaction as my end result. Please feel free to go to the Billiards Digest Chalk Board Forum (click here) and ask about me and Talisman cue tips. This is a public forum with many hundreds of participants and you would be sure to get a honest response. Talisman Billiards Accessories was formed in 1999 after we had gained experience in making laminated cue tips for other brand names. We then took all our expertise and made significant improvements in the production process and launched Talisman Cue Tips.
We are a pretty small company with only me and one other person in the office and a staff of 6 in the factory space. I get to do anything that involves English language. So I handle the web site (development and upkeep), all the email sent to Talisman, customer care and enquiries all the way through to filling out the FedEx bills.
We are located in the north of Thailand in the northern capital of Chiangmai. A beautiful small sized city, with clean air and open space.
Talisman is dedicated to its customers and I take customer care very seriously. All our products are guaranteed best quality and I stand by that. If you are not 100% satisfied with your purchase from Talisman then I will give you a prompt and courteous refund. If you would like to read our more about our quality guarantee then please click here.